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Learning Support

Due to the current circumstances regarding the COVID-19 virus outbreak, the Educational Psychology Service have expanded their ‘quick queries’ service across Hertfordshire.

From March 2020, Contact line: 01992 588574, will be available:
Monday to Friday from 2:00pm to 4:30pm for all parents/caregivers, young people (aged 16 -25), school staff and professionals.

Please see the flyer for more details: Contactline poster COVID19


Learning Support

For details of the Learning Support Program, please contact the Special Educational Needs Co-ordinator (SENCo)  Mrs A. Philpott

All teachers are teachers of students with Special Educational Needs. Teaching such students is therefore a whole school responsibility, requiring a whole school response. The needs of all students are at the centre of whole school teaching and learning at Townsend. Special Educational Needs and Learning Support Policy is based on good practice as established over many years and is integral to the schools Respect for All statement

As parent/carers and students you can be sure that Townsend Church of England School is a fully inclusive school which values every member of the school community. We strive always to raise aspirations and attainment of all students in partnership with a range of outside agencies and stakeholders.

The learning support department includes a Special Educational Needs Co-ordinator (SENCo) and 4 learning support assistants, both full and part time. We work collaboratively with the wellbeing lead, all teachers, directors of learning (subject and year), senior management and outside agencies, to meet the learning needs of students.

Our team is established and fully committed to ensuring students are aspirational working to unlock personal potential. Learning Support Assistants work with students with Education, Health and Care Plans (EHCPs) across the curriculum in all years, as well as supporting students and teachers in the classroom. The majority of this support is classroom based, as well as a range of interventions and programmes (including some withdrawal) when needed and appropriate.

The department has a suite of rooms, where we can house our intervention work and host meetings with parents and students with internal or external professionals.

Students are invited to attend Homework club on Tuesday and Thursday after school. Support staff are available to help students who find completing homework challenging.

We aim to help all our students feel valued, better equipped to make positive choices and play an active role in society, now and in the future.

If you have any queries or concerns please contact the SENCo, Mrs A. Philpott by emailing or phoning 01727 853047 then a member of the Inclusion team will get back to you as soon as possible.


Mrs A. Philpott – SENCo